Return/Refund Policy

Returns:

We do not accept returns on products unless they arrive damaged or defective. If you receive a damaged or defective item, please contact our customer support team by filling in our Contact Form within 14 days of receiving your order. We will guide you through the return process.

Refunds:

Refunds will be considered on a case-by-case basis and are only applicable under the following circumstances:

• The product is damaged or defective.
• The wrong item was shipped.

How to Request a Refund:

To request a refund, please follow these steps:

• Contact our customer support team at by filling in our Contact Form within 14 days of receiving your order.
• Provide a detailed explanation of the issue, along with clear photos or videos if applicable.
• Our team will review your request and respond within 3 business days with instructions on how to proceed.

Refund Process: 

If your refund request is approved, the refund will be processed using the original payment method.

Shipping Costs: 

If you are returning a product, you will be responsible for bearing the shipping cost. The cost of return shipping will be deducted from your refund.

Contact Information: 

For any questions or concerns regarding returns and refunds, please contact our customer support team by filling in our Contact Form.