Shipping Policy

Shipping Process:

  • Orders will be shipped within 10 business days upon payment.
  • We provide tracking numbers for all orders.
  • Shipping to the US: Estimated delivery within 7-10 business days from time that item is shipped.
  • Shipping to the UK: Estimated delivery within 5-7 business days from time that item is shipped.
  • Shipping to Australia: Estimated delivery within 5-7 business days from time that item is shipped.
  • The rest of the world: Estimated delivery within 7-10 business days from time that item is shipped.
  • Please ensure that your shipping address is accurate and complete to avoid any delays in delivery.

Shipping Costs:

  • Shipping costs and delivery times will be calculated at checkout according to the destination country.
  • Any customs duties, taxes or fees imposed by the destination countries are the responsibility of the recipient, and are not included in the product price or shipping charges. For more information, please check with your country's customs office.

Tracking Information:

  • Once your order is shipped, you will receive an email confirmation with the  tracking information.

Delivery Timeframes:

  • Delivery times are estimates and may vary based on your location, weather conditions, and other factors beyond our control.
  • We are not responsible for delays caused by the shipping carrier.

Missing or Lost Packages:

  • We are not responsible for damaged or lost parcels caused by the shipping carrier. In the rare event that your package is lost or missing, please contact our customer support team, and we will assist you to the best of our abilities.

Shipping Holidays:

  • Our shipping department is closed on weekends and public holidays. Orders placed on these days will be processed on the next business day.

Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address or delivery issues, additional shipping charges may apply for reshipment.

Contact Information:

  • For any questions or concerns regarding your order's shipping, please contact our customer support team by filling in our Contact Form.